Text Messages from OpsCore
Last updated: October 22, 2026
OpsCore is business software from TDS E Solutions. Two OpsCore programs send text messages, both from the same number. Neither ever sends marketing. This page explains exactly who gets each kind of text, how they agree to it, and how to stop.
- OpsCore Answer message alerts: for business owners and their staff.
- OpsCore RTC document signing: for people a care facility asks to sign a document.
1. OpsCore Answer message alerts
OpsCore Answer is an AI receptionist that answers business phone lines for TDS E Solutions' customers. When a caller leaves a message, we can text it to the business so nobody waits for an email.
Who receives these texts
- Only the business owner and staff members on an OpsCore Answer account who switched text alerts on.
- We never text the people who call the business, and we never send marketing.
How you opt in
Text alerts are off by default. In the OpsCore console, the owner enters a mobile number and switches on the alert. This is the screen, with the same wording customers see:
Example only. Staff added under Team get texts only after the same switch is turned on for them.
The moment a number is enrolled, it receives this confirmation:
OpsCore Answer: you'll get a text when a caller leaves a message. Msg & data rates may apply. Msg frequency varies. Reply HELP for help, STOP to cancel.
What the texts look like
OpsCore Answer: new message for Smith Plumbing from Maria Lopez ((713) 555-0142) — water heater leaking, wants a callback today. Listen/reply: https://opscore8.com/m/abc123 Reply STOP to end.
How often
One text per message your callers leave, and an occasional notice if your line had a problem.
2. OpsCore RTC document signing
OpsCore RTC is software for licensed residential care facilities. A facility can ask a parent, guardian, caseworker or employee to sign a document, such as a placement or consent form, from that person's own phone. The facility sends them a private signing link by email or by text.
Who receives these texts
- Only a person the facility is asking to sign a document, at the mobile number that person gave the facility, after they agreed to get texts about it.
- The text names the facility, who asked, and the link. It never names a child or says what the document is about.
How you opt in
A staff member at the facility starts the signing in OpsCore RTC, chooses to send the link by text, enters your mobile number, and must confirm that you agreed. Nothing is sent without that confirmation. This is the screen, with the same wording staff see:
Example only. The link cannot be sent by text until the box is ticked.
What the texts look like
OpsCore RTC: Ada Admin at Cedar Hollow RTC asked you to sign a document. Your own link (works until Oct 25, 9:00 AM CT): https://demo.opscore8.com/sign/abc123 Reply STOP to opt out.
OpsCore RTC: Your code to sign a document for Cedar Hollow RTC is 482913. It works once, for 10 minutes. Nobody from the facility will ask you for it. Reply STOP to opt out.
How often
Only a few texts for each document: your link, the code you ask for when you open it, and a notice when it is your turn if others sign first. A link works for 72 hours.
For both programs
Cost
Message and data rates may apply, depending on your mobile plan.
Stopping texts and getting help
- Reply STOP to any text to stop all texts to that number. Reply START to turn them back on.
- Reply HELP for help, or email support@tdsesolutions.com.
- OpsCore Answer customers can also switch text alerts off at any time in the console. For signing texts, you can also ask the facility to send your links by email instead.
Your number stays private
We do not sell, rent, or share mobile numbers or text-message opt-in consent with third parties or affiliates for marketing or promotional purposes. See the Privacy Policy and Terms of Service. Carriers are not liable for delayed or undelivered messages.